Cometra Travel Safety Policy
Your safety is our priority. Explore Egypt with confidence, knowing we have comprehensive safety measures in place.
1.1 Health and Vaccination Requirements
Travelers are advised to be aware of any up-to-date standard or required vaccinations recommended by their local healthcare. Please check with your local official health website for updates on any necessary vaccinations or health precautions relevant to the destination.
1.2 Travel Advisories and Alerts
Cometra Travel will regularly update clients on travel advisories, safety alerts, and any political or social issues that might affect their travel plans.
1.3 Emergency Contact Information
Cometra Travel will provide a list of emergency contacts, including local embassies, consulates, and company representatives.
1.4 Pre-Trip Briefing
A member of Cometra Travel (tour guide, tour leader, tour manager) will conduct a pre-trip briefing to ensure all travelers are aware of the safety measures, emergency protocols, and local laws and customs.
2.1 Local Guides and Escorts
All tours organized by Cometra Travel are accompanied by experienced, knowledgeable, and well-trained local guides or tour leaders/tour managers/tour escorts who are familiar with the area and emergency procedures.
2.2 Transportation Safety
Cometra Travel uses only licensed, reputable transportation providers and ensures all vehicles are well-maintained and meet safety standards.
2.3 Accommodation Safety
Cometra Travel will partner with hotels and accommodations that comply with local and international safety standards, including fire safety and security measures.
2.4 Drivers
All drivers used by Cometra Travel are licensed, well-trained, and mannered individuals. They are an important factor in trip success and ensure client safety, which is why we consider them success partners and look after them well. Cometra Travel ensures that drivers adhere to mandatory rest time requirements during long journeys. This ensures the safety and well-being of both the driver and passengers. Rest breaks are scheduled at appropriate intervals to prevent fatigue and maintain alertness. Additionally, backup drivers may be available for extended trips to ensure continuous safe travel.
2.5 Activity Risk Assessments
Cometra Travel conducts risk assessments for all activities and excursions, ensuring they are safe and appropriate for the group’s age and fitness levels.
2.6 Emergency Drills
Cometra Travel conducts regular emergency drills to ensure travelers and staff are prepared to respond effectively in case of an emergency.
2.7 Buddy System
Cometra Travel implements a buddy system during group activities that require attention, such as walking, ascending or descending steps, or camping, to ensure that travelers look out for each other’s safety.
3.1 Sanitation Measures
Cometra Travel implements rigorous hygiene and sanitation protocols, especially in light of infectious disease outbreaks, ensuring all transportation and accommodations adhere to these standards.
3.2 Medical Assistance
Cometra Travel will facilitate access to medical assistance and have a comprehensive plan in place to address medical emergencies. This includes utilizing the services of local doctors, hospitals in visited cities, or private clinics if necessary. It's important to note that Cometra Travel and its staff are not authorized to prescribe medication under any circumstances. All medical matters will be handled by licensed professionals, taking into consideration any pre-existing medical conditions of the client to ensure appropriate care and treatment.
3.3 Health Monitoring
Cometra Travel will monitor the health of travelers throughout the trip and provide necessary support if any health issues arise.
4.1 Personal Safety Guidelines
Cometra Travel educates travelers on personal safety practices, such as avoiding high-risk areas, being aware of their surroundings, and safeguarding personal belongings.
4.2 24/7 Support Line
Cometra Travel offers a 24/7 helpline for travelers to report any issues or seek assistance during their trip.
4.3 Incident Response Plan
Cometra Travel has a clear incident response plan in place for handling emergencies such as natural disasters, political unrest, or accidents.
4.4 Secure Communication Channels
Cometra Travel establishes secure communication channels for travelers to stay in touch with their guides and the main office during the trip.
5.1 Sustainable Practices
Cometra Travel encourages travelers to follow sustainable practices to minimize their environmental impact.
5.2 Cultural Sensitivity Training
Cometra Travel provides cultural sensitivity training to their staff to brief clients on how to deal with locals and learn about customs, traditions, and laws.
5.3 Ethical Wildlife Interaction
Cometra Travel ensures that all wildlife interactions are ethical and do not harm the animals or their habitats.
5.4 Community Engagement
Cometra Travel always engages with local communities to support their development and ensure that tourism sustainably benefits them.
6.1 Feedback and Reporting
Cometra Travel encourages travelers to provide feedback on safety issues they encounter and report any incidents to continuously improve safety measures.
6.2 Health Monitoring
Cometra Travel advises travelers to monitor their health post-trip and seek medical attention if they experience any symptoms related to their travel.
6.3 Post-Trip Survey
Cometra Travel conducts post-trip surveys to gather detailed feedback on the overall travel experience and identify areas for improvement.
6.4 Incident Review
Cometra Travel reviews any incidents during the trip and updates safety protocols as necessary to prevent future occurrences.